Most orders in Africa start as a chat: a WhatsApp message, an Instagram DM, a TikTok comment thread. Trackboria meets your orders where they happen. Paste the customer message and quick capture reads the name, phone number, delivery address, items, quantities, prices and payment type, then fills the order form for you to confirm.
Start capturing chat ordersCash on delivery powers commerce across Africa, and quietly drains it. Money collected by riders goes unrecorded, disputes drag for days, and finance teams chase drivers over WhatsApp for figures no one wrote down. Trackboria ties every naira, cedi and shilling to the delivery it belongs to.
Take control of CODWhen rider updates come through calls and voice notes, you find out a delivery failed after the customer is already upset. Trackboria puts every active order and every rider on one live map: location, status, payment state and delays, updated in real time.
Put your fleet on the mapOrders should not be re-typed. Connect your Shopify or WooCommerce store and new orders flow straight into Trackboria as dispatchable deliveries: customer, address, items and payment, ready for a rider. Running your own custom-built shop? The same public API the plugins use is yours, with merchant API keys and signed webhooks.
Connect your storeNot every order should travel as cash. Trackboria supports two payment types and keeps them clean: cash on delivery, where your rider collects at the door with OTP and photo proof, and online payment orders, where the customer pays through a payment link by mobile money, card, bank transfer or USSD, whatever their market uses.
Start sending payment linksShipping between African countries usually means three companies, three reference numbers, and nobody who can tell you where the parcel actually is. Trackboria runs the crossing as one shipment: collected from you, carried across the border, delivered in the destination country, under one reference your team and your customer both follow.
Plan a cross-border shipmentEvery "where is my order?" message is a customer who lost confidence and a minute your team lost answering. Trackboria gives every order a branded tracking page: live map, rider position, ETA and delivery status, updating in real time from dispatch to handoff.
Give customers live tracking