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Running deliveries in Ghana
Accra merchants lose more deliveries to a wrong turn than to a wrong price. The city grew faster than its street signs, so the address a customer sends is a mix of a digital address code, a neighbourhood, and a landmark that only helps if the rider already knows the area. Trackboria treats that as the normal case: the address arrives as the customer wrote it, the rider gets the customer phone number on the delivery, and the merchant can see on a map whether the rider is where the parcel is supposed to be going.
Ghanaian orders split between cedis collected at the door and payment links sent ahead. Both end up in the same record. What a merchant gets at the end of a day in Accra, Kumasi, Tamale or Takoradi is one list of what was delivered, what was collected in cedis, and what is still out, instead of a rider WhatsApp thread and a notebook that disagree.
Pay-as-you-go starts at GH₵ 15 per order with no monthly fee, or move to the Starter plan at GH₵ 486 per month for 300 orders included.
How Ghanaian addresses actually arrive
Ghana has a national digital addressing scheme, and plenty of customers send the code. Plenty of others send "12 Lagos Avenue, East Legon, the cream house after the junction", and a few send both. Trackboria does not require one format over the other. Whatever the customer sent is what the rider sees, the phone number travels with it, and the pair is saved to the customer record so a repeat buyer in East Legon never has to type it again.
- Common dispatch cities
- Accra, Kumasi, Tamale, Takoradi
- Billed in
- GHS
- Local time zone
- Africa/Accra
- Tax
- VAT 15% + NHIL 2.5% + GETFund 2.5%, included in the prices shown on this page
- Business tax identifier
- TIN
- Getting an account
- Self-serve signup, no sales call needed
- Languages
- English and French
Your whole delivery operation,
on one screen.
No more calling riders to find out where they are. Your dispatch team sees every active route, every delay, and every next action in real time, without the phone calls.
Simple pricing.Pick the plan that fits.
Whether you're doing 50 orders a month or 5,000, there's a plan for where you are now and room to grow as your business scales.
- 1 team member included
- No recurring base fee
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links your customers follow in real time
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
Pay-as-you-go covers deliveries inside your own country. Cross-border and export start on Starter.
Get PAYG- 3 team members included
- Extra orders GHS7 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links your customers follow in real time
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- API access & signed webhooks
- 1 connected store: Shopify, WooCommerce or your own custom store
- Cross-border delivery between African countries, tracked leg by leg
- Export from Africa to the rest of the world, on the same shipment record
- 7 team members included
- Extra orders GHS7 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links your customers follow in real time
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- API access & signed webhooks
- 1 connected store: Shopify, WooCommerce or your own custom store
- Cross-border delivery between African countries, tracked leg by leg
- Export from Africa to the rest of the world, on the same shipment record
- 15 team members included
- Extra orders GHS5 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links your customers follow in real time
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- API access & signed webhooks
- Unlimited connected stores: Shopify, WooCommerce & custom stores
- Cross-border delivery between African countries, tracked leg by leg
- Export from Africa to the rest of the world, on the same shipment record
Common questions in Ghana
Which Ghanaian cities does it cover?
Anywhere you deliver in Ghana. Accra, Kumasi, Tamale and Takoradi are named here because they are the usual dispatch points, but coverage is not a city list: it follows your riders. One account runs all of them, with reporting you can read per city.
Can I take cash on delivery in cedis?
Yes. Collection is recorded in cedis against the order at handoff, so the day sheet and the cash in hand can be checked against each other rather than reconciled from memory. Trackboria records the collection. It does not hold the money, and it is not a payment processor.
How much does it cost in Ghana?
Pricing is set and charged in cedis and shown in full in the pricing section of this page. Pay-as-you-go carries no monthly fee and bills per delivered order, which is usually the cheaper start for a merchant running a handful of orders a week. Monthly plans begin at Starter.
Does the customer get a tracking link?
Yes, on every order, on every plan. It is a page you can paste straight back into the WhatsApp or Instagram thread the order came from, showing the delivery status and the rider on a map while it is moving.
What merchants in Ghana read next
- Cash on delivery without the leakage
- Customers who can see the rider stop calling you
- Turn WhatsApp, Instagram & TikTok orders into tracked deliveries in one paste
Our other markets
Every market has its own page, with its own currency, cities and local pricing.
Delivery software in Nigeria · Delivery software in Kenya · Delivery software in South Africa · Delivery software in Tanzania · Delivery software in Cameroon · Delivery software in Rwanda · Delivery software in Uganda · Delivery software in Zambia · Delivery software in Senegal · Delivery software in Côte d'Ivoire · Delivery software in Egypt