Nigeria
Kenya
Ghana
South Africa
Tanzania
Cameroon
Rwanda
Uganda
Zambia
Senegal
Côte d'Ivoire
EgyptTrackboria in South Africa
Running deliveries in South Africa
South Africa is the market on this list where the address is usually correct and the delivery still fails. Street lines are formal, suburbs are mapped, postal codes exist, and then the rider reaches a boom gate, an estate guard house or an office park reception that will not let anyone through without a resident confirming. The failure is access, not navigation. Trackboria puts the customer phone number on the delivery and the delivery status in front of the merchant, so a rider held at a gate is visible as a stall on the board rather than as a complaint an hour later.
Prepayment is common here, which makes the tracking link the main thing the customer wants. Cash on delivery still runs in parallel, collected in rand and recorded against the order at handoff. Merchants dispatching in Cape Town, Johannesburg, Durban and Pretoria run the four from one workspace, with per city reporting when the numbers need comparing.
Pay-as-you-go starts at R 23 per order with no monthly fee, or move to the Starter plan at R 713 per month for 300 orders included.
How South African addresses actually arrive
A South African address comes in almost complete: "12 Main Rd, Sea Point", a suburb, a postal code, and then the part that decides the delivery, a complex name, a unit number and whoever has to be called at the gate. Trackboria keeps the full text the customer sent, including the gate instruction, rather than trimming it into a street field, and keeps the phone number attached so the rider can get through without calling the merchant first.
- Common dispatch cities
- Cape Town, Johannesburg, Durban, Pretoria
- Billed in
- ZAR
- Local time zone
- Africa/Johannesburg
- Tax
- VAT 15%, included in the prices shown on this page
- Business tax identifier
- VAT Number
- VAT invoices
- VAT shown on your invoices, receipts and credit notes when you are registered
- E-invoicing
- SARS VAT Modernisation (proposed). Not required. SARS consulted on a digital VAT model in August 2026; mandatory phases are proposed from 2030. Invoices, receipts and credit notes in the taxes SARS applies, with your business buyers' VAT number checked as it is entered.
- Getting an account
- Self-serve signup, no sales call needed
- Languages
- English and French
Your whole delivery operation,
on one screen.
Shipment, people, partners, exceptions, proof and money in one live picture. No phone calls, and nothing falling through the gaps between tools.
Simple pricing.Pick the plan that fits.
Whether you're doing 50 orders a month or 5,000, there's a plan for where you are now and room to grow as your business scales.
- 1 team member included
- No recurring base fee
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links, texted to your customer when the parcel leaves, no charge per text
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Fleet management: vehicles, daily roster, coverage zones, papers with expiry alerts and running costs
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- Invoices and receipts for your buyers, numbered and carrying your logo
- Cross-border delivery between African countries, tracked the whole way
- Export from Africa to the rest of the world, on the same shipment record
- Shipment documents generated for you: commercial invoice, packing list, customs information sheet, customs packet and more
Cross-border service fee: 10% of the carrier's price
Get PAYG- 3 team members included
- Extra orders ZAR10 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links, texted to your customer when the parcel leaves, no charge per text
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Fleet management: vehicles, daily roster, coverage zones, papers with expiry alerts and running costs
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- Invoices and receipts for your buyers, numbered and carrying your logo
- API access & signed webhooks
- 1 connected store: Shopify, WooCommerce or your own custom store
- Cross-border delivery between African countries, tracked the whole way
- Export from Africa to the rest of the world, on the same shipment record
- Shipment documents generated for you: commercial invoice, packing list, customs information sheet, customs packet and more
Cross-border service fee: 7% of the carrier's price
Get Starter- 7 team members included
- Extra orders ZAR9 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links, texted to your customer when the parcel leaves, no charge per text
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Fleet management: vehicles, daily roster, coverage zones, papers with expiry alerts and running costs
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- Invoices and receipts for your buyers, numbered and carrying your logo
- API access & signed webhooks
- 1 connected store: Shopify, WooCommerce or your own custom store
- Cross-border delivery between African countries, tracked the whole way
- Export from Africa to the rest of the world, on the same shipment record
- Shipment documents generated for you: commercial invoice, packing list, customs information sheet, customs packet and more
Cross-border service fee: 5% of the carrier's price
Get Pro- 15 team members included
- Extra orders ZAR8 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links, texted to your customer when the parcel leaves, no charge per text
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Fleet management: vehicles, daily roster, coverage zones, papers with expiry alerts and running costs
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- Invoices and receipts for your buyers, numbered and carrying your logo
- API access & signed webhooks
- Unlimited connected stores: Shopify, WooCommerce & custom stores
- Cross-border delivery between African countries, tracked the whole way
- Export from Africa to the rest of the world, on the same shipment record
- Shipment documents generated for you: commercial invoice, packing list, customs information sheet, customs packet and more
Cross-border service fee: 3% of the carrier's price
Get Scale- 20 team members included
- Extra orders ZAR7 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links, texted to your customer when the parcel leaves, no charge per text
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Fleet management: vehicles, daily roster, coverage zones, papers with expiry alerts and running costs
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- Invoices and receipts for your buyers, numbered and carrying your logo
- API access & signed webhooks
- Unlimited connected stores: Shopify, WooCommerce & custom stores
- Cross-border delivery between African countries, tracked the whole way
- Export from Africa to the rest of the world, on the same shipment record
- Shipment documents generated for you: commercial invoice, packing list, customs information sheet, customs packet and more
Cross-border service fee: 2% of the carrier's price
Get Growth- 30 team members included
- Extra orders ZAR6 each
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links, texted to your customer when the parcel leaves, no charge per text
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Fleet management: vehicles, daily roster, coverage zones, papers with expiry alerts and running costs
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- Invoices and receipts for your buyers, numbered and carrying your logo
- API access & signed webhooks
- Unlimited connected stores: Shopify, WooCommerce & custom stores
- Cross-border delivery between African countries, tracked the whole way
- Export from Africa to the rest of the world, on the same shipment record
- Shipment documents generated for you: commercial invoice, packing list, customs information sheet, customs packet and more
No cross-border service fee
Get Business- Unlimited team members
- Custom pricing · Custom per extra order
- Turn WhatsApp, Instagram & TikTok chats into orders in one paste
- Live tracking links, texted to your customer when the parcel leaves, no charge per text
- Payment links for online orders: mobile money, card & bank transfer
- OTP-confirmed delivery with photo proof
- Unlimited riders with a free rider app
- Live rider visibility
- Fleet management: vehicles, daily roster, coverage zones, papers with expiry alerts and running costs
- Cash-on-delivery verification trail
- Operational reporting
- Online payments paid into your own payout account
- Invoices and receipts for your buyers, numbered and carrying your logo
- API access & signed webhooks
- Unlimited connected stores: Shopify, WooCommerce & custom stores
- Cross-border delivery between African countries, tracked the whole way
- Export from Africa to the rest of the world, on the same shipment record
- Shipment documents generated for you: commercial invoice, packing list, customs information sheet, customs packet and more
- Dedicated support & SLA
Cross-border service fee agreed with you
Contact salesCommon questions in South Africa
Is pricing in rand?
Yes. South African plans are priced and charged in rand, with tax shown as part of the total in the pricing section on this page. Pay-as-you-go has no monthly fee and charges per delivered order; monthly plans start at Starter and include a set number of orders.
Can it handle estate and office park access?
It gives the rider what is needed to get through: the address as written, any gate or unit instruction the customer included, and the customer phone number, all on the delivery. It cannot open a boom. What it does do is show you a delivery that has stopped moving, so a rider stuck at a gate is something you see rather than something you hear about afterwards.
Does it connect to Shopify or WooCommerce?
Yes, on the plans that include store connections. Store orders land in the same queue as chat orders, get the same tracking link, and appear in the same reports. The number of connected stores allowed per plan is on the pricing cards below.
Do you supply the drivers?
Not as a fleet of our own. You deliver with your own drivers, riders you book from the Trackboria rider network, or a courier you contract, and Trackboria is what you dispatch, track and reconcile them all on.
What merchants in South Africa read next
- Your store sells. Trackboria delivers.
- Customers who can see the rider stop calling you
- Every rider, every delivery, live on one screen
Our other markets
Every market has its own page, with its own currency, cities and local pricing.
Delivery software in Nigeria · Delivery software in Kenya · Delivery software in Ghana · Delivery software in Tanzania · Delivery software in Cameroon · Delivery software in Rwanda · Delivery software in Uganda · Delivery software in Zambia · Delivery software in Senegal · Delivery software in Côte d'Ivoire · Delivery software in Egypt