How can we help?

Questions about deliveries, riders, cash collection, or your account? Reach the Trackboria support team here.

Already a Trackboria merchant?

Merchants get the fastest help from the Support section inside the dashboard, with full ticket history.

Send us a request

Not a merchant yet, or unable to sign in? Use this form and we will route your request to the right team.

Tracked response times

Every request gets a reference number and is tracked against response-time targets by priority.

Support request

Tell us how we can help

Fill in the form and our support team will get back to you by email — in English or French.

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